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Make your apps think and act on their own.

We build goal‑oriented AI agents that plan, decide, and execute across your business systems, from Salesforce and NetSuite to Oracle Fusion, Workday, and Boomi. Automate complex work, speed decisions, and deliver outcomes safely.

Business Applications

Oracle Fusion

Salesforce

Workday

Dynamics 365

SAP

HubSpot

NetSuite

ServiceNow

AI & Data Stack

Open AI

Azure

AWS Bedrock

Hugging Face

LangChain

Snowflake

Fivetran

Databricks

Outcome‑Driven

Agents optimize KPIs like conversion, cycle time, and cash flow, not just clicks.

Safe & Governed

RBAC, audit trails, and guardrails ensure explainable, compliant automation.

Fast to Value

Starter kits for Salesforce, NetSuite, and ServiceNow accelerate first wins.

Driving growth
with innovative solutions

Online marketing

We provide comprehensive IT solutions and support.

Safe & Governed

RBAC, audit trails, and guardrails ensure explainable, compliant automation.

Fast to Value

Starter kits for Salesforce, NetSuite, and ServiceNow accelerate first wins.

High‑Impact Use Cases

Deploy single agents or multi‑agent swarms to plan, coordinate, and execute tasks across business apps.

Salesforce Revenue Agent

Scores leads, drafts outreach, routes to the best rep, and updates opportunities with next‑best actions.

  • Lead scoring + sequence drafting
  • Forecast explainability
  • Case deflection via chat agents

NetSuite Ops Agent

Forecasts demand, adjusts reorder points, creates POs, and flags anomalies before they impact margin.

  • Demand & inventory optimization
  • Automated PO proposals & approvals
  • Anomaly detection for AP/AR

Workday People Agent

Assists managers with hiring flows, comp changes, and headcount planning, grounded in policy and data.

  • Policy‑aware approvals
  • Attrition risk & skills matching
  • Workforce planning copilots

High‑Impact Use Cases

Deploy single agents or multi‑agent swarms to plan, coordinate, and execute tasks across business apps.

MCP Servers

Design, implement and harden MCP servers that expose tools/resources for your core apps and data platforms.

Tools & Resources

Model safe tool use for CRUD operations, searches and workflows; add resource providers for docs, KBs and SQL.

Prompts & Patterns

Reusable prompt templates, tool‑calling schemas and multi‑agent playbooks (planner/actor/reviewer).

Security & Secrets

OAuth, scoped tokens, KMS‑backed secret storage, PII redaction, and per‑session policy enforcement.

Observability

Trace tool calls, measure success/latency, add evals and guardrails; export to your SIEM/APM.

Deploy Anywhere

VPC, Kubernetes, serverless or edge. Blue/green rollouts and cost controls included.

Tailored solutions

We provide innovative services that help businesses excel in the digital realm.

Project management

At ITactics, we provide tailored services to enhance your business efficiency.

Marketing solutions

Our dedicated team crafts customized solutions that enhance efficiency.

Example MCP servers we provide
Salesforce Admin
NetSuite Finance Ops
ServiceNow ITSM
Snowflake Data
Boomi/MuleSoft iPaaS

MCP (Model Context Protocol) Enablement

We build and operate MCP‑compatible connectors so your agents can securely call tools, query resources, and use templated prompts across enterprise systems like Salesforce, NetSuite, Oracle Fusion, Workday, ServiceNow, Snowflake and more.

MCP Servers

Design, implement and harden MCP servers that expose tools/resources for your core apps and data platforms.

Tools & Resources

Model safe tool use for CRUD operations, searches and workflows; add resource providers for docs, KBs and SQL.

Prompts & Patterns

Reusable prompt templates, tool‑calling schemas and multi‑agent playbooks (planner/actor/reviewer).

Security & Secrets

OAuth, scoped tokens, KMS‑backed secret storage, PII redaction, and per‑session policy enforcement.

Observability

Trace tool calls, measure success/latency, add evals and guardrails; export to your SIEM/APM.

Deploy Anywhere

VPC, Kubernetes, serverless or edge. Blue/green rollouts and cost controls included.

Why Teams Choose Us

Why Teams Choose Us

We are a team of 120+ dedicated professionals united by vision.

Empowering your brand journey

We innovate digital experiences

01

Digital products

We specialize in crafting distinctive digital solutions that connect with your audience. Our team is committed to providing services that foster engagement and growth.

02

Innovative services

At ITactics, we focus on delivering cutting-edge IT solutions that empower businesses. Our dedicated team crafts tailored strategies to meet your unique operational needs.

03

Digital solutions

ITactics excels in delivering innovative digital solutions that empower businesses. Our offerings are tailored to enhance your operational efficiency.

Ready to launch your first agent?

Start with a 4‑week pilot targeting one measurable outcome.