Managed Services that keep your cloud stack
fast, stable, and evolving.
We operate and improve your Salesforce, NetSuite, Dell Boomi, Workday, Oracle Fusion and connected SaaS ecosystem, so your teams can stay focused on growth.
99%
Target uptime across managed platforms
1-4hrs
Initial response SLA (tier-based)
30-60%
Faster backlog throughput
100%
Continuous improvement culture
Managed Services Offering
Flexible, outcome‑driven service catalog tailored to Salesforce, NetSuite, Dell Boomi, Workday, Oracle Fusion and adjacent SaaS applications.
Application Support & Administration
Keep your orgs healthy with proactive monitoring, swift incident resolution, and everyday admin excellence.
Enhancements & Optimization
Deliver a steady drumbeat of improvements aligned to business goals.
Integration & Data Management
Connect your landscape and keep data clean, compliant, and real‑time.
Release Management & Upgrades
Stay current with zero surprises and zero downtime.
Strategic Advisory & Continuous Improvement
Architect the roadmap and continuously align people, process, and platforms.
Application Support & Administration
Keep your orgs healthy with proactive monitoring, swift incident resolution, and everyday admin excellence.
Business Applications
Oracle Fusion
Salesforce
Workday
Dynamics 365
SAP
HubSpot
NetSuite
ServiceNow
AI & Data Stack
Open AI
Azure
AWS Bedrock
Hugging Face
LangChain
Snowflake
Fivetran
Databricks
How We Deliver
A lightweight, proven operating model for predictable outcomes.
1
Discover
Workshops, tool scan, baseline metrics
2
Plan
Roadmap, backlog, SLA & RACI
3
Execute
Agile sprints, DevOps, change control
4
Improve
QBRs, health scores, optimization
High‑Impact Use Cases
Deploy single agents or multi‑agent swarms to plan, coordinate, and execute tasks across business apps.
MCP Servers
Design, implement and harden MCP servers that expose tools/resources for your core apps and data platforms.
Tools & Resources
Model safe tool use for CRUD operations, searches and workflows; add resource providers for docs, KBs and SQL.
Prompts & Patterns
Reusable prompt templates, tool‑calling schemas and multi‑agent playbooks (planner/actor/reviewer).
Security & Secrets
OAuth, scoped tokens, KMS‑backed secret storage, PII redaction, and per‑session policy enforcement.
Observability
Trace tool calls, measure success/latency, add evals and guardrails; export to your SIEM/APM.
Deploy Anywhere
VPC, Kubernetes, serverless or edge. Blue/green rollouts and cost controls included.
FAQs
What engagement models do you offer?
Tiered plans (Essential, Growth, Enterprise) with pooled hours, fixed SLAs, and optional 24×7 coverage.
Can you work with our existing internal team?
Yes. We co‑manage environments, embed with product owners, and provide enablement to uplift internal capability.
How fast can we start?
Typical onboarding is 2–4 weeks: due diligence, tool access, documentation handover, and pilot sprint.
Focus on growth and we'll handle the rest.
Book a 30‑minute fit call to tailor a managed services plan for your stack.
Empowering your brand journey
We innovate digital experiences
01
Digital products
We specialize in crafting distinctive digital solutions that connect with your audience. Our team is committed to providing services that foster engagement and growth.
02
Innovative services
At ITactics, we focus on delivering cutting-edge IT solutions that empower businesses. Our dedicated team crafts tailored strategies to meet your unique operational needs.
Ready to launch your first agent?
Start with a 4‑week pilot targeting one measurable outcome.